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Returns accepted even for change of mind, as long as the laptop is returned in original condition with box, accessories, and valid bill/warranty slip.
Drops, dents, liquid damage
Tampered warranty seal
Laptop damaged due to misuse
After use (viruses, complaints)
Original box not included
Bill/warranty slip required
• For online orders, the customer must pay return/exchange shipping charges.
• The item must be securely packed to avoid transit damage.
Warranty covers:
Warranty covers:
Checking Warranty: This is a checking warranty, meaning it covers functional hardware issues, NOT cosmetic or usability mistakes after purchase.
No Refunds After 3 Days:Â Refunds are not provided after the 3-day return/exchange window. Warranty leads to repair or replacement (not cash refund).
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We care about your data in our privacy policy. No spam, ever.
Got Questions?
Find answers to common questions about our laptops, services, and policies
You can request a return or exchange within 3 days of receiving your laptop. Please note that returns are accepted even for a "change of mind," provided the laptop is in its original condition with the box, all accessories, and the original bill/warranty slip.
All laptops come with a 3-month checking warranty. This covers functional hardware issues, specifically the motherboard and a guaranteed minimum of 2-hour battery backup. It is important to note that this is a functional warranty and does not cover cosmetic issues or software-related problems like viruses.
Your return or warranty claim will not be accepted if:
For online orders, the customer is responsible for paying all return or exchange shipping charges. Additionally, the item must be securely packed to ensure it is not damaged during transit back to us.
No. Refunds are only available within the initial 3-day return/exchange window. After this period, any issues covered under the checking warranty will lead to repair or replacement of the unit, rather than a cash refund.