🚚 Delivery all across Karachi • Free Shipping on orders above PKR 50,000• 🚚 Delivery all across Karachi • Free Shipping on orders above PKR 50,000 • 🚚 Delivery all across Karachi • Free Shipping on orders above PKR 50,000 •

Terms & Conditions

Welcome to Al Rafiq Enterprises. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Al Rafiq Enterprises is engaged in the sale of laptops and related accessories across Pakistan. By using our website, you confirm that you are at least 18 years old or accessing under parental supervision.

2. Product Information & Pricing

3. Orders & Payment

4. Shipping & Delivery

For detailed shipping information, delivery charges, and timelines, please visit our Shipping Policy.

5. Return & Exchange Policy

For complete return, exchange, and warranty details, please visit our Return & Warranty Policy.

6. Warranty Disclaimer

7. Limitation of Liability

8. Intellectual Property

9. Governing Law

10. Contact Information

For any queries, please contact us at:

Important Notice

By placing an order or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

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Got Questions?

Frequently Asked Questions

Find answers to common questions about our laptops, services, and policies

We offer multiple payment options for your convenience, including Cash on Delivery (COD), bank transfers, and other listed methods. For specific orders or corporate inquiries, please contact our team for further assistance.

We deliver across Karachi and all of Pakistan. We offer Free Shipping on orders above PKR 50,000. For orders below this amount, delivery charges may apply based on your location and the size of the product.

Our warranty typically covers hardware functional faults. Please note that software issues, liquid damage, physical misuse, or unauthorized repairs are not covered. To claim a warranty, you must provide the original invoice and ensure the warranty seal is intact.

Yes, returns and exchanges are possible within our defined return period, provided the product is in its original condition. The item must be returned with its original invoice, all accessories, and packaging. Items showing signs of physical damage or misuse will not be eligible for return.

While we strive for 100% accuracy in our product descriptions and pricing, errors may occasionally occur. Al Rafiq Enterprises reserves the right to cancel or refuse any orders placed for products listed at an incorrect price or with inaccurate information.